Junior Butler

Junior Butler

Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’-a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.

As Junior Butler, you will support the Butler team in delivering exceptional and personalised guest experiences throughout the guest journey. With a strong focus on attention to detail and guest engagement, you will assist in ensuring all service elements are seamlessly executed, creating memorable moments and exceeding expectations in a luxury hospitality environment.

Key Responsibilities

• Provide personalised support to guests, including delivering amenities such as tea, coffee and in‑room requests
• Assist in preparing for guest arrivals, including VIP rooms and personalised preferences
• Support pre‑arrival communication, including preparing guest notes and emails
• Coordinate with Front Office to escort and welcome guests, including early arrivals and VIPs
• Ensure all guest rooms meet the highest standards and align with guest preferences prior to arrival
• Maintain accurate guest preference records and update internal systems accordingly
• Assist with Butler service touchpoints, including in‑room arrangements and special requests
• Coordinate with Housekeeping, Engineering and Guest Services to fulfil guest requests efficiently
• Manage and follow up on guest laundry requests, ensuring timely collection and return
• Be present during key guest interaction points to anticipate needs and provide support
• Maintain clear communication with the Butler team and other departments throughout shifts
• Uphold St. Regis brand standards, service rituals and confidentiality at all times
• Ensure all tasks are carried out in line with company policies, health & safety standards and procedures

Core Competencies

We are seeking a highly motivated and service‑focused individual with a passion for luxury hospitality. You will bring enthusiasm, attention to detail and a genuine desire to learn and grow within the Butler Programme. You should have:

https://careers.marriott.com/junior-butler-pre-opening-the-st-regis-london/job/9647F4FB95F6ADD3AC09350FA77D7D63