JOB SUMMARY
Responsible for the operation of the club lounge, ensuring that the highest levels of hospitality and service are provided. Areas of responsibility include guest and employee engagement, and human resources. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Maintains condition of the club lounge and orders supplies and equipment.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting Operations and Management of the Club Lounge
• Ensures that all company standards are being maintained in each area of the club lounge.
• Ensures all team members meet or exceed all brand requirements.
• Supervises all areas of club lounge operations in the absence of Room Operations management.
• Maintains working condition of club lounge equipment and orders supplies as necessary.
• Promotes both Guarantee of Fair Treatment and Open Door policies.
• Ensures employees have the proper supplies and uniforms.
• Understands night audit procedures and being able to comprehend and utilize reports as necessary.
• Understands and complies with loss prevention policies and procedures.
• Opens and closes Front Desk/ Housekeeping shifts and ensures completion of assigned shift checklist and other duties.
• Provides a safe working environment in compliance with OSHA/MSDS.
• Coordinates with Food and Beverage to support lounge operations.
• Complies with all corporate accounting procedures.
• Performs required annual quality audit.https://careers.marriott.com/the-club-lounge-manager/job/1AAC1EA894ADC5D5F44B8F2B12A0694E
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Continuing you journey at Meliá is an opportunity to learn, grow and keep building your career within a global team. Here you can take on new challenges and access experiences and access experiences in different destinations, while remaining part of our family. Are you ready to take the next step in your career with […]
JOB SUMMARY Areas of responsibility include Restaurants/Bars. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE […]
Entdecke bei Meliá einen grenzenlosen Weg, auf dem dir unzählige Möglichkeiten zur Weiterentwicklung und persönlichem Wachstum offenstehen. Mach dich bereit für eine Reise, die dich durch verschiedene Länder führt und dich Teil unserer großen globalen Familie werden lässt. Meliá’s way to work! Du bekommst 30 Urlaubstage im Jahr, damit du dich ausreichend erholen […]
Discover a limitless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in several countries and become part of our extensive global family. Discover some of the benefits we offer: My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits […]
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for […]
