Portaluna, a Morgans Originals Hotel
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.
This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.
Responsibilities
· Prepare and serve specialty coffee drinks, including espresso-based beverages, brewed coffee, cold brews, and other creative coffee drinks, to the highest quality standards.
· Maintain a detailed understanding of different coffee beans, roast profiles, and origins to craft customized drinks that cater to guest preferences.
· Create latte art, cappuccino foam designs, and other visual elements to enhance the presentation of drinks.
· Maintain consistency and precision in drink preparation, ensuring every cup meets the standards of the specialty coffee shop.
· Greet and engage customers with warmth and professionalism, answering questions about the menu, coffee offerings, and brewing methods.
· Offer personalized recommendations based on guest preferences, educating them about different types of coffee beans, brewing techniques, and drink options.
· Take and fulfil customer orders promptly, ensuring a positive and efficient coffee experience.
· Handle any customer complaints or concerns in a friendly and professional manner, ensuring guest satisfaction.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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