Food & Beverage Attendant

What will it be like to join the Hilton Sydney team?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award-winning Great Place to Work culture means:

• Laundered uniform provided.
• Exceptional workplace culture and Australia #1 Best Workplace (large) 2025.
• Discounted memberships with Fitness First and Bupa.
• Bonus Annual Leave days after 2 years.
• Unwavering focus on creating an inclusive environment offers growth opportunities, is driven by purpose, and allows team members to bring their best, most authentic selves to work.
• 110 exceptionally discounted travel nights per year for you, your friends or family to enjoy at any of our 9000+ hotels located in 141 countries and territories around the world.
• Food & Beverage discounts so you don’t just stay when you travel but also enjoy dining experiences.
• Access to Hilton’s Thrive Mental Wellness Hub and Intellect App.
• Flexibility so you can Thrive and make space for what matters most.

What will a day on the job be like?

• No two days are the same, in this role you’ll be directly impacting the guest experience, working closely with an experienced team, and delivering Food and Beverage service.
• You would be working alongside a multiskilled team within Food & Beverage department.
• Creating exceptional guest experiences in all interactions with our guests.
• Ensuring all guests receive a friendly, warm welcome, prompt attention along with quick, efficient service.
• Set up and maintain all service areas & stations with sufficient mise en place for the length of service.
• Ensure orders are promptly collected from the kitchen when ready and carried to the guests appropriately.
• Undertaking general waiting duties for food or beverages or both, including cleaning tables.
• Taking reservations, greeting and seating guests.
• Demonstrate exemplary menu & product knowledge and be familiar with all items on menus available.
• Demonstrate responsible service of alcohol to all patrons at all times.
• Exhibit exemplary personal behaviour, appearance, and attitude.
• Ensure tables and chairs are correctly positioned for each seating and that all chairs, seats, and floor are spotlessly clean before the arrival of each guest and to be maintained during service

What are we looking for?

• Must possess current and valid NSW Responsible Service of Alcohol (RSA) Certification.
• Previous work experience in Hospitality or Customer Service is desirable.
• Previous food hygiene experience is desirable.
• Completed tertiary qualifications in Hospitality Management are desirable.
• Electronic Ordering Systems experience is desirable.
• Cash handling Experience is desirable.
• A high level of interpersonal skills in both oral and written communication.
• Time management and ability to follow directions.
• Good communication skills.
• Committed to delivering a high level of customer service.
• Excellent grooming standards.
• Able to work on a rotating roster, both day and night shifts involving late starts and early finishes.
• Must have valid Australian working rights (minimum 6 months).