Raffles Hotels & Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. Its timeless elegance, refined manners and spirit of generosity ensure that every visitor arrives as a guest, leaves as a friend and returns as family.
Fairmont Hotels & Resorts
Join a dynamic team and be part of the Fairmont family – with 90+ spectacular properties, and 34 more in the pipeline, in 30 countries around the globe, stretching from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
Dual reporting to the COO Raffles and COO Fairmont, the Corporate Director, Guest Experience is a trusted operational advisor to provide expertise to senior leaders and advance global & regional strategic initiatives for Raffles & Fairmont hotels globally.
They are responsible for developing key business strategies and initiatives to drive hotel performance, advancement of the guest experience to support Raffles & Fairmont’s vision & long-term objectives in driving growth, increasing guest satisfaction metrics, facilitating brand compliance, and optimizing hotel quality performance.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Here’s what you’ll do during a typical day: Manage daily front office operations: Oversee Front Office activities including guest service, registration, room inventory, and adherence to policies and standards Monitor and elevate service: Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience Implement revenue initiatives: Promote hotel services and […]
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Receptionist, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the […]
Job Info Job Identification210022 Job CategoryHuman Resources Posting Date06/07/2026, 08:31 AM Job ScheduleFull time Locations Embassy Suites by Hilton San Francisco Airport Oyster Point Embassy Suites Hotel San Francisco-Airport/Burlingame(On-site) Salary75K – 90K Equal Opportunity EmployerEOE, including disability/vets Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll […]
Raffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors where suites, social spaces, award-winning restaurants and bars are […]
Key Responsibilities Communication of hotel & company philosophy and internal hotel representation. Have an in-depth knowledge of the hotel and the geographical layout of the city/surroundings. Be knowledgeable about all VIPs in-house, hotel functions, and special events. Collect as much feedback information on VIPs as possible (on a daily basis) by checking e.g. Google, Opera […]
