Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity.
About the role
The Assistant Manager supports the Lounge Manager in overseeing the daily operations of SABO Lounge on the GENSUI floor, ensuring exceptional luxury service for VIP and in-house guests. The role supervises staff, manages service standards, and ensures a high-quality Japanese hospitality experience.
What you will do
Deliver luxury-level hospitality consistent with Four Seasons standards.
Welcome and engage guests staying on the GENSUI floor.
Handle guest inquiries, complaints, and special requests professionally.
Supervise lounge attendants and service staff.
Assist with training, coaching, and scheduling employees.
Ensure team members follow Four Seasons service standards.
Promote teamwork and maintain positive staff morale.
What you bring
2–5 years experience in luxury hotel F&B, lounge, or restaurant operations
Previous supervisory or leadership experience
Knowledge of food & beverage service and beverage programs
Strong guest service and problem-solving skills
Ability to work in a fast-paced luxury hospitality environment
English proficiency; Japanese language is required.
https://careers.fourseasons.com/us/en/job/REQ10374695/Assistant-SABO-Lounge-Manager-Japanese-speaker
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]
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