Outlet Manager

Overseeing daily restaurant operations including In-Room Dining and &ToGo (grab and go retail) to ensure everything runs smoothly and efficiently, you will create a warm and welcoming atmosphere where every guest feels like a VIP. You are responsible for developing a menu that creates unique dining experiences that will leave our guests in awe. As an Outlet Manager, you’re not just elevating the dining experience  – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. 

• Here’s what you will do during a typical day:
• – Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.
• – Team Leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.
• – Guest Experience Management: Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.
• – Inventory & Cost Control: Monitor stock levels, manage ordering, and control costs to optimize profitability.
• – Sales & Revenue Support: Drive upselling initiatives, monitor sales performance, and support revenue targets.
• – Compliance & Hygiene: Ensure adherence to health, safety, and hygiene regulations across all outlet areas.
• – Coordination & Communication: Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.
• – Food Safety Regulations: Ensuring that all food safety standards are met.

• Proven experience as an Outlet Manager or similar role in a high-end restaurant or hotel, or 2-3 years as an Assistant Manager.

• Assistant Manager: The ideal candidate should possess at least 1 year of experience as an Assistant Outlet Manager.

• High school diploma or equivalent; hospitality training is a plus.

• Excellent communication, grooming, and interpersonal skills.

• Fluent in English; additional languages are an advantage.

• Friendly, professional, and guest-focused.

• Able to work flexible shifts.https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/jobs/preview/207021