In Room Dining Manager

As “In Room Dining Manager”, you will be responsible for the following duties:

• To ensure that the IRD team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest.
• To ensure that the IRD area and service stations are correctly arranged and set up.
• To ensure that all colleagues are familiar with correct billing procedures.
• To keep all equipment in good condition, ensure the team is trained to handle them.
• To arrange daily meetings for colleagues and attend to them.
• To supervise all aspects of the In Room Dining department and support colleagues during operation.
• To be involved in the development and creation of IRD menu and make recommendations.
• To communicate with the Kitchen to ensure all preferences are met and timeliness of order delivery to guests.
• To find ways to improve the efficiency of the operations, which will benefit the guests.
• To support the company’s philosophy and company culture using Legendary Quality Experiences daily to ensure Guest Satisfaction and the achievement of our Mission Statement.

As “In Room Dining Manager”, we expect from you:

• To ensure that all in-house VIPs are registered, and any relevant information is discussed.
• To support the company’s philosophy and company culture using Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
• To assist in the preparation and control of daily and weekly market lists.
• To ensure that IRD and Minibar operations are efficient and profitable while maintaining standards in terms of food, service, health & safety and reputation.
• https://careers.mandarinoriental.com/jobs/in-room-dining-manager-istanbul-turkiye-9d16cb6e-9cec-43f5-8210-5bded032a341