Food & Beverage Supervisor

Be bold. Be different. Be RED.

At Radisson RED Auckland, we do things differently. We combine vibrant hospitality, exceptional guest experiences, and a dynamic team culture that celebrates creativity, individuality, and genuine connections.

We are currently seeking an energetic and experienced Food & Beverage Supervisor to join our team and help lead our restaurant, bar, and events operations. This is an exciting opportunity for a hospitality professional who thrives in a fast-paced environment and is passionate about delivering memorable guest experiences.

About the Role

As a Food & Beverage Supervisor, you will support the Food & Beverage leadership team in the day-to-day operation of our restaurant, bar, room service, and event spaces. You will lead by example, motivate team members, and ensure service standards consistently exceed guest expectations.

Key Responsibilities

• Supervise daily Food & Beverage operations across all service outlets.
• Lead, coach, and support team members to deliver exceptional guest service.
• Ensure compliance with company standards, health and safety requirements, and food safety regulations.
• Assist with staff training, onboarding, and performance development.
• Coordinate service during busy periods and special events.
• Monitor service quality, guest satisfaction, and operational efficiency.
• Handle guest enquiries and resolve concerns professionally and promptly.
• Support stock control, ordering, and inventory management processes.
• Assist with rostering and labour cost management.
• Promote a positive and collaborative team culture.
• Lead bar operations.

What We’re Looking For

• Previous supervisory experience in a hotel, restaurant, bar, or hospitality environment.
• Strong knowledge of Food & Beverage operations and service standards.
• Excellent leadership, communication, and interpersonal skills.
• A hands-on approach with the ability to remain calm under pressure.
• Strong organisational and problem-solving abilities.
• Current LCQ and Duty Manager Certificate (preferred or willingness to obtain).
• Flexible availability, including evenings, weekends, and public holidays.
• A genuine passion for hospitality and creating memorable guest experiences.

Note: Applicants must have Residency/Citizenship or a valid work visa for New Zealand, to qualify for the shortlist.

https://radissoncareers.com/job/food-and-beverage-supervisor-in-auckland-new-zealand-jid-33785