Accounts Receivable Specialist

Where Culture, Care, and Art de Vivre Meet

At Sofitel New York, luxury is more than a standard—it’s a feeling.

Sofitel New York is looking for an Accounts Receivable Specialist who is an enthusiastic, hospitality-oriented professional that will assist with accounts receivable. Establishing and supporting a high level of cooperation and teamwork in all areas.

What is in it for you:

• Employee Discount Travel Program
• Employee Assistance Program (EAP)
• Extended healthcare plan coverage
• Opportunity to develop your talent and grow with the Company
• Ability to make a difference through our Corporate Social Responsibility activities

The Accounts Receivable Specialist is a full-time, on-site role based at Sofitel New York in New York, NY. This role is responsible for managing the hotel’s accounts receivable processes, including generating and issuing invoices, applying payments, reconciling guest and corporate accounts, and monitoring aging reports. The specialist will follow up on outstanding balances, coordinate timely collections with corporate clients and travel partners, and address billing inquiries with clarity and professionalism. Daily tasks include verifying billing accuracy, handle guest inquiries, chargebacks, and folio requests, preparing adjustments and credit memos, maintaining detailed records in the financial systems, and supporting month-end closing activities. The role partners closely with the Finance, Sales, Front Office, and Events teams to ensure accurate billing, compliance with hotel and Accor policies, and excellent internal and external customer service.

This position will pay between $32-$35/hour.

• Strong proficiency in Finance and Invoicing, with experience managing billing cycles and account reconciliations.
• Demonstrated Analytical Skills to review aging reports, identify discrepancies, and resolve account issues efficiently.
• Effective Communication skills for interacting with clients, internal teams, and external partners in a clear, professional manner.
• Experience with Debt Collection, including courteous and persistent follow-up on overdue balances and payment arrangements.
• https://careers.accor.com/global/en/job/accounts-receivable-specialist-in-sofitel-new-york-new-york-united-states-jid-99604