Communication Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Communication Manager

What you’ll do during a typical day:

  • Consult with subject matter experts to refine technical documentation or guidance for clarity, conciseness, and brand style, voice and tone.
  • Track and maintain all hotel-facing content on SharePoint and Salesforce platforms.
  • Provide support for design-related requests for upcoming events, presentations, or initiatives that meet brand guidelines.

How you’ll collaborate with others:

  • Partner with the Hotel Level Marketing Enablement Lead to manage a hotel-facing communications calendar.
  • Work with Hotel Level Marketing subject matter experts to distill complex processes into simple actions for hotel team members.
  • Partner with Americas Marketing Team Members to develop performance narratives and supporting decks for presentations or meetings for non-marketing audiences.

Deliverables you’ll take ownership of:

  • You’ll own our content management tracker, ensuring content is reviewed for accuracy, and make updates to our Hotel Level Marketing Lobby (intranet) and Support Hub via Salesforce.
  • Work with team members to develop concise messages for a monthly hotel level marketing action email.
  • Support internal team members with outlines, drafting and refinement of copy, and support slide design for presentations with hotel owners, property management companies, or on-property marketing leaders.

What It Takes to Make the Stay

You have these minimum qualifications:

  • Five (5) years of experience in Communications.
  • Experienced as a copy editor using AP Style and can translate complex marketing speak into plain language for non-marketers.
  • Three (3) years of experience with core design tools like Adobe Creative Suite, Canva and an expert level PowerPoint presentation builder.
  • Three (3) Years experience conducting stakeholder interviews or discovery sessions to identify root problems and priorities.
  • One (1) year of experience editing web content, especially SharePoint pages, web parts, and file structure.
  • Travel up to 10%.

It would be useful if you have:

  • One (1) year of experience editing video using production platforms like Synthesia, Adobe Premiere Pro and After Effects.
  • One (1) year of experience with content management or project management platforms like Airtable and Salesforce.
  • Familiarity with email deployment platforms such as Eloqua and Salesforce Marketing Cloud.
  • Familiarity with AI platforms and tools, including the skill to craft prompts to generate relevant insights, content, and recommendations.
  • Familiarity with UX/UI principles.
  • https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1009/jobs/preview/211335

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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