Executive Housekeeper

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Purpose  

The position is responsible for the professional and cost effective running of the housekeeping department achieving high standards of cleanliness for guest rooms, public areas and back of house areas within the hotel. Audit and inspect housekeeping personal work assignment.

Primary Responsibilities  

Duties 

• Overseeing the cleaning of guestrooms and public areas ensuring standards of cleanliness and guest comfort are maintained in accordance with Hotel and Brand standards.

• Ensure that rooms are made as per Accor’s Hotels Standard by developing and implementing Housekeeping systems and procedures.

• Ensure that room cleaning productivity is monitored closely and maintained at the level set by the General Manager or Hotel Manager.

• Establish in conjunction with the Hotel Manager or General Manager performance targets for productivity and expenditure ensuring that the department achieves these targets.

• Plan, control and supervise Horticultural activities.

• Handle guest complaints and enquiries in an efficient and professional manner and ensure the Front Office Manager is informed of any guest feedback.

• Verification of supplies consignments.

• Approval of the functional manual of the department.

• Working closely with the Hotel’s laundry provider to ensure a high standard of laundering is maintained and linen, guest laundry and uniforms are returned to the hotel in accordance with the service contracts.

• Prepare various monthly reports and submit them to the Hotel Manager and General Manager.

• To plan, organize and keep an accurate record by room of all additional (spring or deep) cleaning carried out to ensure maximum cleanliness and logical work patterns.

• To be responsible for the handling of guest laundry and lost property in accordance with Hotel Policy. https://careers.accor.com/global/en/job/executive-housekeeper-in-novotel-perth-langley-perth-australia-jid-74668