About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A non-gaming oasis on the iconic Las Vegas strip. Located adjacent to Mandalay Resort & Casino, discover one of the only non-gaming and non-smoking hotels on the Las Vegas Strip. Four Seasons Las Vegas is a tranquil Five Diamond oasis with a Forbes Five-Star Spa and offers the best of both worlds: serenity in a resort-like setting paired with the energy and nightlife of one of the greatest entertainment destinations. Just outside the city, experience close-by natural wonders, including the Grand Canyon and Red Rock National Conservation Area.
The Front Office Manager oversees the day-to-day operation of the Front Desk Reception and Guest Relations operation of the Hotel. They manage a team of Hotel Assistant Managers, Front Desk Supervisor and reception staff to provide a seamless registration and cashiering service for our guests. As the first and last impression of the hotel, this high-profile department carries a special responsibility. The Front Office Manager ensures that staff are highly trained, motivated, and supervised. They ensure accurate communication between the Night Manager and Assistant Managers, following up on guest requests and problems. They control room rate availability on full-house nights to maximize occupancy and revenue and protect guaranteed reservations. Also under your supervision is the Guest Relations Department, including the Guest Relations Manager (Department Head), Guest Relations Assistant Manager and Guest Relations Coordinator. In the absence of the Director of Front Office operations the Front Office Manager will serve as point of contact and assist in running the Front Office Operation
The person we seek will be college degree qualified in Hospitality Management, and have a minimum of five years of hotel Rooms Division experience, including at least three years in an Assistant Department Head position. https://careers.fourseasons.com/us/en/job/REQ10377313/Front-Office-Manager
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and […]
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate […]
