Minibar Supervisor

Minibar Supervisor

The Role

At Hilton Istanbul Bosphorus, we are seeking a Minibar Supervisor to oversee the daily operation of the Minibar department and ensure exceptional guest experiences through accurate, efficient, and timely minibar service.

Reporting to the In-Room Dining Manager, the Minibar Supervisor will be responsible for supervising minibar operations, maintaining inventory accuracy, ensuring compliance with Hilton standards, and leading a small team to deliver operational excellence.

Position Title: Minibar Supervisor
Department: Food & Drink
Company: Hilton Istanbul Bosphorus
Location: Istanbul, Türkiye
Job Type: Full-Time
Reporting Line: In-Room Dining Manager

Key Responsibilities

• Supervise the daily operation of the Minibar department to ensure efficient and accurate service delivery
• Ensure minibar products are replenished, charged, and maintained according to Hilton standards
• Monitor minibar inventory levels and stock movement to minimize discrepancies and losses
• Support revenue generation through effective minibar management and product control
• Maintain compliance with health, safety, hygiene, and company policies
• Lead, coach, and support Team Members to achieve departmental objectives

Main Duties

• Coordinate daily minibar replenishment activities and room inspections
• Ensure minibar consumption is accurately recorded and posted to guest accounts in a timely manner
• Monitor inventory levels and conduct regular stock counts and reconciliations
• Investigate and resolve inventory variances and posting discrepancies
• Maintain accurate records of stock movement, consumption, and wastage
• Ensure minibar storage areas are clean, organized, secure, and fully stocked
• Supervise and support Minibar Attendants, providing guidance and performance feedback
• Deliver departmental briefings and communicate operational updates to the team
• Liaise with Front Office, Housekeeping, Finance, and In-Room Dining teams to ensure smooth operations
• Assist with ordering, receiving, and inventory control procedures
• Ensure compliance with Hilton brand standards, local regulations, and food safety requirements
• Support initiatives aimed at improving guest satisfaction and operational efficiency

What We Are Looking For

• Previous experience in Food & Drink, Minibar Operations, Inventory Control, or a similar supervisory role within hospitality
• Strong organizational and administrative skills
• Good understanding of stock control, inventory management, and revenue protection
• High level of attention to detail and accuracy
• Strong communication and leadership skills
• Ability to prioritize tasks and perform effectively in a fast-paced environment
• Knowledge of POS and inventory systems is preferred
• Fluency in English
• Commitment to Hilton’s Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now

Why Join Us?

• Be part of one of Hilton’s most iconic hotels
• Work within a globally recognized hospitality brand
• Access Hilton University and extensive learning and development opportunities
• Enjoy industry-leading Team Member travel benefits through Go Hilton
• Benefit from competitive compensation, service charge, and meals on duty
• Explore worldwide career opportunities within Hilton
• Join a culture that values recognition, teamwork, and continuous growth
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