Front Desk Agent

Additional Information: This hotel is owned and operated by an independent franchisee, Turnberry. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

• Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.
• Check guests in and out of the hotel in accordance with procedures; make change, and post charges to guest accounts following steps of service.
• Handle cash and credit transactions, count bank at the beginning and end of shift, complete designated reports, resolve any discrepancies, drop off receipts and secure bank.
• Accept, change and cancel hotel reservations
• Use computer system for most functions, select and block rooms for arriving guests, prepare daily reports
• Handle hotel emergency situations following emergency guidelineshttps://careers.marriott.com/front-desk-agent/job/0D59D27159D640D08F68A8BADB20899E