Director of Rooms

We are looking for a Director of Rooms to join our team at The Hoxton, Shepherd’s Bush

You’ll be at the heart of the hotel, leading our Front Office and Housekeeping teams and setting the tone for the guest experience every single day. This isn’t a role for someone who prefers to manage from behind a desk. We’re looking for a visible, hands-on leader who loves being out in the operation, supporting their team, solving problems and making things happen.

You’ll balance great hospitality with strong commercial thinking, owning the rooms operation while building engaged teams that deliver exceptional experiences, every day.

The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant – Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London.

What’s in it for you…

• Competitive salary + discretionary bonus dependant on company KPI’s
• 28 days holidays (inclusive of bank holidays), pension, and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your familyhttps://careers.accor.com/global/en/job/director-of-rooms-in-the-hoxton-shepherds-bush-london-united-kingdom-jid-102620