Senior Sales Manager

At Pullman Singapore Orchard, progress is woven into every experience we create — from our fashion-inspired rooms and suites to our vibrant dining destinations, wellness spaces, dynamic event venues, and one-of-a-kind urban beach club atmosphere. More than a 5-star hotel, we are a bold, design-led destination where contemporary hospitality, culture, flavour, and connection come together to spark discovery and memorable moments. Our service culture is built on curiosity, confidence, and growth, encouraging our teams to bring fresh energy to every guest interaction. Here, every role contributes to a hotel experience that feels stylish, social, and alive — where people are empowered to grow, ideas move forward, and the spirit of Pullman comes to life through service that is personal, progressive, and unmistakably memorable.

The Senior Sales Manager is responsible for driving revenue through the successful handling of group room bookings, meetings, social events, and corporate functions. This role manages the full sales cycle from inquiry to conversion, while ensuring seamless coordination with internal departments and maintaining absolute accuracy of all event details to deliver exceptional event experiences. Coordinating residential events that require both guestrooms and function spaces.

Primary Responsibilities

Managing residential events that require both guestrooms and function spaces

• Respond to all enquiries pertaining to group accommodation, meeting rooms and event spaces for both corporate and social functions
• Conduct site inspection of the hotel’s accommodation rooms, function spaces and facilities
• Prepare Proposals, Contracts, Rooming Lists, Group Resumes and Banquet Event Orders (BEOs) in a timely manner
• Conduct weekly BEO meetings with relevant departments to ensure smooth running of the events
• Ensure that function spaces and F&B are prepared according to client specifications prior to the event
• In-charge of function space bookings to ensure that spaces are optimized
• Manage room blocks and rooming lists
• Prepare monthly event forecast and R&B sales reports
• Preparing Proposals, Contracts and Corporate Rate Agreements
• Ensure client records in our CRM systems are updated
• Attend to calls and enquiries pertaining to group accommodation and events
• Maintain a record and inventory of sales collaterals and corporate gifts
• Work collaboratively with the Sales, reservations and F&B department to generate opportunities for new business.
• Works closely with Finance team to follow up on paymenthttps://careers.accor.com/global/en/job/senior-sales-manager-in-pullman-singapore-orchard-singapore-jid-102770