We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.
Rosewood Miramar Beach, a Rosewood Hotel, is looking for an exceptional and extraordinary Server at Revere Room. The Server is responsible for the overall guest dining experience within the restaurant outlet to include but not limited to taking food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Prepare specific food items, table side. Collect payments. Assist in the maintenance of the restaurant area and equipment.
Essential Duties and Responsibilities:
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant.
- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware, and garnishes in the restaurant.
- Maintain knowledge of the characteristics and description of every wine/champagne by the glass and major wines on the wine list.
- Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
- Maintain complete knowledge of VIPs as determined by Hotel & Club Members.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Maintain complete knowledge of P.O.S. and manual systems.
- Complete opening side duties as assigned:
- Check quality and amount of all restaurant stock and supplies using checklist.
- Fold napkins.
- Requisition all necessary supplies and transport from storeroom to restaurant.
- Set tables according to service standards
- Set up all condiments (butter, jellies, syrups, juices) and beverages (non-alcoholic) according to service standards.
- Ensure a sufficient supply of all silverware, glassware, and chinaware for service.
- Prepare some cold food items (including cereals, fruits parfaits, nuts)
- Check cleanliness and condition of assigned station and service areas; rectify any deficiencies.
- Set upside station with supplies and equipment.
- Set up and check all equipment needed for table side service (including burner, carving trolley)
- Follow up on special arrangements to ensure compliance with such.
- Take guests’ food and beverage orders, utilizing suggestive selling techniques.
- Record order of guest following departmental service procedures.
- Input order into system and ensure transmission of food orders is verified by kitchen.
- Communicate additional meal requirements and special requests to the kitchen.
- Set up and check all equipment needed for table side service
- Prepare all Table Side dishes and drinks
- Check storage areas for proper supplies, organization, and cleanliness.
- Legibly document orders when system is down and distribute food orders to kitchen.
- Retrieve all alcoholic beverage items from bar and serve to guest in accordance with the departmental standards.
- https://careers.rosewoodhotelgroup.com/en_US/careers/FolderDetail/The-Revere-Room-Server/429462
