Food & Beverage Operations Manager

Located in the heart of Broadbeach and just moments from the coastline, Sofitel Gold Coast Broadbeach is where French elegance meets beachside sophistication. With 296 beautifully appointed rooms, sweeping ocean and hinterland views, and vibrant dining destinations, this is a place where hospitality is alive, warm, and effortlessly refined.

Belong somewhere you can thrive.
Here, you’re part of a community that sees you, backs you, and invites your passion to shine. You’ll be empowered to think ahead, personalise moments, and deliver service with intention – because our guests deserve nothing less. And so do you.

A Career that lets your passion shine

• Oversee the daily operation of Conference & Events, Bistro On3 and Room Service as a single integrated operation.
• Ensure Brand and Luxury Standards are embedded in daily operations; conduct regular self-audits and implement corrective actions.
• Deliver conferences and events in line with Banquet Event Orders; supervise room set-ups and servicing to client specifications.
• Coordinate with Kitchen, Front Office, Housekeeping and other departments to ensure seamless F&B service.
• Monitor guest arrivals and build familiarity with VIP and regular guests to deliver personalised 5-star experiences.
• Take accountability for financial performance across all outlets, managing wage costs, expenses and controllable costs to budget.
• Manage rostering to reflect business demand; control labour costs and oversee stock ordering and replenishment.
• Lead, develop and support the F&B team; provide direction to Outlet Supervisors and conduct performance appraisals.
• https://careers.accor.com/global/en/job/food-and-beverage-operations-manager-in-sofitel-gold-coast-broadbeach-broadbeach-australia-jid-96912