Residential Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Residential Concierge

Mandarin Oriental Residences, Fifth Avenue is looking for a Residential Concierge to join our Residences team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Residences, Fifth Avenue, located at 685 54th Street at the center of New York City’s premier Fifth Avenue retail shopping corridor.  The site is a short walking distance from Central Park and world-famous landmarks such as Rockefeller Center, the Museum of Modern Art, and St. Patrick’s cathedral.  Featuring 65 spacious apartments, residents will enjoy a luxurious way of life with exquisite interiors, a rooftop pool, fitness and wellness center, and private dining.

About the job

Based at the Mandarin Oriental Residences, Fifth Avenue, in New York City, the Residential Concierge is responsible for the overall Resident and colleague satisfaction by providing 5-Star services.

The Residential Concierge reports to the Director of Residences.

As Residential Concierge, you will responsible for the following duties:

  • Maintain a constantly updated database with extensive information about city highlights.
  • Demonstrate firsthand knowledge of the recommendations with thorough research.
  • Be proactive and anticipate the complete requirements to make the experience a success.
  • Inquire as to the success or enjoyment of the recommendations made.
  • Maintain a daily record (via software) of all requests, reservations, and confirmations for all residents.
  • Know the Unit Owners and Tenants by name
  • Be knowledgeable of all in-house and arriving residents.
  • Be aware of all known happenings company wide.
  • Arrange package delivery and pickup for residents, noting location of where package was left at the residence, time, date
  • and reference ID
  • https://careers.mandarinoriental.com/jobs/residential-concierge-new-york-united-states-e3b20f07-082f-465d-8216-d284fe108f9b

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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