Guest Service Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Service Agent

Company Description

 

Mercure Perth on Hay is a 127 room full service property located near the beautiful Swan River in the heart of Perth CBD. With refurbishments now completed, multiple conference spaces and a sweeping indoor/outdoor F&B dining space, this Hotel offers an opportunity to surprise & delight our guests.

We are seeking a dynamic and dedicated individual to join our team in the role of Part Time Guest Service Agent.

Who are We:

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

 

Job Description

 

What will you be doing?

We are seeking energetic and enthusiastic Part Time Guest Service Agents to ensure exceptional service is provided to our guests at all times, making them feel both welcome and comfortable.

Some of the duties will include:

Guest Services:

  • Deliver service excellence, from check in to check out and everywhere in between
  • Often be the first point of contact for guests and visitors
  • Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
  • Provide passionate, knowledgeable and friendly service to external and internal guests at all times
  • Answer all telephone calls in a professional manner according to brand standard
  • Reconcile cashier floats at the completion of each shift.
  • Ensure guests who are not ALL – Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program

 

 

Qualifications

 

Your Skills and experience include:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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