Le Mercure Annecy Sud, c’est un hôtel chaleureux aux portes d’Annecy, où l’on cultive l’esprit d’équipe, la bonne humeur et le sens du service sincère.
Ici, on aime les clients… mais aussi les collègues.
On travaille sérieusement, mais dans la bonne humeur.
Notre ambition ?
Que chaque client reparte avec le sourire… et que chaque collaborateur se sente à sa place.
Et pour ça, on cherche notre nouveau(elle) Réceptionniste de nuit pour deux nuits par semaine !
En tant que Réceptionniste de Nuit, tu es le dernier sourire du jour… et le premier du lendemain.
Tu es celui ou celle qui rassure, qui accueille tardivement, qui veille sur l’hôtel pendant que tout le monde dort.
Tu es le maillon essentiel de l’équipe.
On cherche une personnalité avant tout.
Quelqu’un qui aime l’hôtellerie, le contact humain et le travail bien fait.
Tes missions
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking […]
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate […]
POSITION SUMMARY Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting […]