Assistant Restaurant Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Restaurant Manager

Company Description

 

MAMA?

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we’re all here to make the customer experience as unforgettable as possible.

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it’s not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

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Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. 

 

Job Description

 

🌟 THE MISSION

You are the right hand to the heartbeat of Mama’s restaurant and bar experience 🍽️✨🔥

As Assistant Restaurant Manager, you help bring energy, structure, and flow to every service—ensuring the floor runs smoothly, the team feels supported, and every guest experience is unmistakably Mama.

You are present on the floor, not behind a desk, leading in real time, solving in the moment, and helping turn every service into a vibrant, social experience 🍸💫

💫 Here’s what you’ll be responsible for:

🍽️ Guest Experience Champion

  • Support the delivery of a consistently high-energy, memorable dining experience across all services
  • Engage with guests, build rapport, and ensure every interaction reflects Mama’s bold personality
  • Step in to resolve guest feedback quickly, positively, and with personality

⚡ Operational Support Leader

  • Support daily restaurant operations including service, opening, closing, and floor management
  • Ensure smooth coordination between kitchen, bar, and front-of-house teams
  • Help maintain strong service flow, cleanliness, and readiness across all areas

📊 Commercial Support Driver

https://careers.accor.com/global/en/job/assistant-restaurant-manager-in-mama-shelter-cape-town-cape-town-south-africa-jid-105238

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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