Banquet Porter

A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

About the Application Process: 

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 

The Opportunity: To successfully set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful and efficient manner.

In this role you’ll get to:

• Have complete knowledge of the hotel’s events, services and facilities..
• Ensure prompt and courteous service is extended both internal and external customers..
• Maintain an orderly working environment, inform manager of any deficiencies.
• To carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department.
• To refresh rooms as assigned by your manager or supervisor.
• To set up and tear down meeting rooms according to the pre-determined standards of the department and hotel, and direction of your manager.
• To ensure guest service excels at all times.
• To ensure guests needs and requirements are carried out with a helpful, and timely manner.
• To complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the department.
• To transport all equipment and store in the appropriate storage rooms, in a safe manner.
• Understand and carry out duties according to all banquet event orders and the instructions for each event..
• Understand all hotel and guests functions to be able to answer any questions made by any guests..
• To clean banquet rooms, vacuum, mop and dust as instructed.
• Ensure fire exits are clean and free of obstructions.