Bar Manager

As Bar Manager, you will be responsible for the following duties:

• Oversee the daily operations of the Bar, ensuring exceptional guest experiences, service excellence and compliance with hotel standards.
• Lead, develop and motivate the bar team to deliver outstanding beverage service and achieve departmental goals.
• Maintain a strong presence during operating hours to ensure beverage quality, service consistency and guest satisfaction.
• Drive revenue growth through beverage promotions, seasonal offerings, upselling initiatives and special events.
• Monitor sales performance, beverage costs, labor costs and inventory levels to achieve financial targets.
• Ensure all beverages are prepared, presented and served in accordance with brand and operational standards.
• Handle guest feedback and complaints professionally, ensuring prompt resolution and service recovery.
• Conduct regular training to enhance product knowledge, mixology skills and service standards.
• Ensure compliance with liquor licensing regulations, HACCP requirements, hygiene standards and workplace safety procedures.
• Maintain effective stock control, purchasing and inventory management to minimize waste and maximize profitability.
• Collaborate closely with Culinary, Restaurants, Events, Sales & Marketing and other hotel departments to support business objectives.
• Support VIP functions, promotions and special projects as required by management.

As Bar Manager, we expect from you

• Diploma or Degree in Hospitality Management, Food & Beverage Management, or a related field.
• Minimum 3 years of bar management experience in a luxury hotel, upscale bar, or international hospitality brand.
• Strong knowledge of wines, spirits, cocktails and beverage operations.
• Proven leadership, communication and guest service skills.
• Sound understanding of revenue management, cost control and inventory management.
• Good command of spoken and written English and Mandarin.
• Passionate about creating memorable guest experiences with a proactive and positive attitude.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• https://careers.mandarinoriental.com/jobs/bar-manager-hangzhou-china