Events Manager

Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure.

This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.

Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.

At Raffles, you arrive as a guest, leave as a friend and return as family. ​

Scope Of Position

To sell and plan all manner of social and corporate events at Raffles London and to deliver exceptional service whilst doing so. To be actively involved in ensuring that the Raffles London events offering is consistently best-in-class, and that it evolves to encompass the best of industry trends and continues to delight our guests. To develop new business, and to contribute to projects to strengthen the positioning of the events department as required.

Responsibilities

Operation

• To sell and plan events, including taking initial enquiries, preparing proposals, sending contracts, negotiating pricing, preparing event orders, planning and executing events to the highest level and in-line with Raffles London standards.
• To be present at the event, to provide a smooth link for the client to the operations team and to support in the seamless running of the event for the client.
• To follow up post event gaining client feedback with care and attention and ensuring that billing is accurate and timely.
• To build up a portfolio of regular clients and to encourage repeat business.
• To develop new social events business and to take proactive action to do so.
• To conduct site visits and entertain guests, agents and bookers.
• To accurately forecast all events and to prepare forecast reports if required.
• To maintain an up-to-date knowledge of event trends and think innovatively to create and offer new and exciting event experiences at Raffles London.
• Additional responsibilities in absence of line manager or senior employee.
• Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.

Leadership

• Ensuring composure under pressure and providing leadership and guidance to the Team when required.
• Actively encouraging and promoting employees to be creative and innovative, whilst recognising them for their contributions to the success of the operation.

Health and Safetyhttps://careers.accor.com/global/en/job/events-manager-in-raffles-london-at-the-owo-london-united-kingdom-jid-104238