As General Manager you will manage the day-to-day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute brand standards, and build awareness of the hotel and brand within the local area.
Your Day to Day –
Develop programs and initiatives to increase team engagement that are aligned with the hotel’s service philosophy.
Develop, implement, and monitor team member succession planning to ensure future bench strength.
Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
Oversee HR related actions in accordance with company rules and policies.
Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.
Drive improvement in guest satisfaction goals.
Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.
Speak to guests – ask for their feedback and build relationships.
Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets.
Analyze financials to drive revenues, future profitability, and maximum return on investment.
Use distribution channels and technology platforms to drive revenue and maximize market share.
Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.
Ensure a safe and secure environment for guests, colleagues, and hotel assets.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
JOB SUMMARY Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Verifies the implementation of the brand service strategy and […]
Company Description We are far more than a worldwide leader. We are more than 230 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, […]
