Bartender

Portaluna, a Morgans Originals Hotel

Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.

This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.

Responsibilities

Team Leadership & Management:

· Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.

· Maintain a positive and motivated team environment through coaching, mentoring, and feedback.

· Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.

Beverage Expertise & Innovation:

· Develop and curate creative cocktail menus that align with the restaurant’s concept and guest preferences.

· Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.

· Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.

· Provide recommendations to guests on specialty cocktails, wines, and other beverages.

Guest Service Excellence:

· Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.

· Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.

· Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.

Inventory & Stock Management:

· Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.

· Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.

· Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.

Health & Safety Compliance:

· Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.

· Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.

· Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.

Upselling & Revenue Generation:

https://careers.accor.com/global/en/job/bartender-in-morgans-originals-ras-el-hekma-egypt-ras-el-hekma–jid-108111