Assistant Maître D’

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Maître D’

Company Description

 

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.

Following a multi-million-dollar renovation, our 593-room resort is Bermuda’s largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.

Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let’s create memories that exceed expectations. #BeLimitless

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

 

Job Description

 

We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Assistant Maître D’. Reporting to the Maître D’ and working closely with the Food & Beverage leadership team, the Assistant Maître D’ supports the day-to-day operations of assigned restaurant outlets. This role plays a critical part in delivering a seamless guest arrival and dining experience while ensuring service excellence, operational efficiency, and strong team performance.

As a visible leader on the floor, the Assistant Maître D’ upholds Fairmont and Accor brand standards, assists in maximizing revenue, and helps develop service colleagues to consistently exceed guest expectations.

Key Responsibilities

Guest Experience & Service Excellence

  • Assist with managing the guest arrival experience, including greeting guests, managing reservations, seating, and dining room flow.
  • Maintain a strong floor presence to engage with guests, anticipate needs, and resolve concerns professionally and promptly.
  • Ensure consistent delivery of Fairmont and Accor service standards, LQA guidelines, and brand expectations.
  • Create personalized, memorable dining experiences that build guest loyalty and satisfaction.

Outlet Operations & Performance

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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