• Ensures implementation of SOP and all policies & procedures related to the department.
• Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
• Ensures all opening and closing duties are implemented in accordance with established standards.
• Reviews weekly forecasts and schedules Team Members accordingly.
• Assists hands-on in the operation during peak periods as required.
• Functions as Duty Manager.
• Meets
Send your CV to:
careers.kualalumpur@amari.com
Positions are open to all local and permanent residence of Malaysia only.
Only shortlisted candidates will be contacted.
Diploma
-2
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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