Meetings & Events Supervisor

Mercure Brisbane Spring Hill is entering an exciting new chapter following a major hotel refurbishment and the launch of a brand-new restaurant and bar concept. We are building a passionate hospitality team to help bring this vibrant new venue to life and deliver exceptional guest experiences from day one. This is a fantastic opportunity to be part of an exciting transformation within one of Brisbane’s leading hotel brands.

About the Mercure brand

Mercure Hotels offer so much more than a place to find comfort and sleep – they are a portal to discovery, a springboard to exploration. Since its founding in 1973, Mercure has made it its mission to enlighten guests to the treasures of the location they are in. The network prides itself on offering high-quality standards with a true take on locality. From the moment guests arrive – in one of our 950+ Hotels across 60+ countries – they are instantly immersed in a locally inspired atmosphere. Everything from the decorative design to a passion for local food and beverage discoveries is rooted in the unique features of each destination.

About Mercure Brisbane Spring Hill 

The Mercure Brisbane Spring Hill is located on the central city fringe, just minutes from the CBD, Brisbane River, Suncorp Stadium and public transport.  Overlooking the city skyline and Roma St Parklands, the Hotel features 179 spacious guest rooms with generous open-aired balconies, modern amenities, an outdoor swimming pool, fitness room, and an alfresco-style restaurant and bar.

We are seeking a detail-oriented and hands-on Meetings & Events Supervisor to join our team at Mercure Brisbane Spring Hill. Following the recent refurbishment of our event spaces, this is an exciting opportunity to help bring our new venues to life. In this role, you will oversee the on-the-ground execution of corporate meetings, conferences, and events, working closely with our banquets, kitchen, and front office teams to ensure every function runs smoothly from setup through to pack-down. The ideal candidate will bring strong organisational skills, a calm head under pressure, and a genuine passion for delivering exceptional guest experiences.

• Oversee the setup, execution, and pack-down of meetings, conferences, and events across our newly refurbished event spaces
• Liaise directly with clients and event organisers on-site to confirm requirements, run sheets, and any last-minute changes
• Review and action Banquet Event Orders (BEOs) and function sheets to ensure accurate, on-time delivery
• Coordinate with internal departments – kitchen, banquets, housekeeping, AV/IT, and front office – to ensure all event requirements are met
• Supervise and lead event and banquet staff during functions, maintaining high standards of service and presentation
• Ensure function rooms, furniture, and AV/technical equipment are correctly set up and tested ahead of each event
• Conduct pre-event briefings and post-event debriefs with staff to drive continuous improvement
• Monitor event flow throughout functions and proactively resolve issues to maintain guest satisfaction
• Manage on-the-day staffing and consumables to ensure cost-effective delivery
• Maintain accurate records of event details, staffing rosters, and equipment/stock usage
• Assist in training, coaching, and mentoring event staff and casuals

• 2-3 years of experience in event operations, banquets, conference & events, or hotel food & beverage supervision
• Experience leading or supervising a team in a fast-paced hospitality or events environment
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong organisational and time management skills, with the ability to manage multiple events and priorities simultaneously
• https://careers.accor.com/global/en/job/meetings-and-events-supervisor-in-mercure-brisbane-spring-hill-spring-hill-australia-jid-110102