Conference & Events Operations Team Leader

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

Join the prestigious Sofitel Brisbane Central, where elegance and excellence define every experience. We are seeking an experienced Conference and Events Operations Team Leader to join our team in Brisbane. In this role, you will lead a dynamic operations team in the planning and execution of high-profile conferences and events, ensuring each experience is delivered with precision and sophistication. You will champion operational excellence, uphold the highest standards of service, and inspire your team to create memorable moments that reflect the refined spirit of Sofitel.

• Plan, coordinate, and oversee all aspects of conference and events operations, from initial concept through post-event evaluation
• Manage event budgets, track expenses, and optimise resource allocation to ensure cost-effectiveness and profitability
• Develop and implement operational processes and procedures that enhance efficiency and consistency across all events
• Coordinate with vendors, suppliers, and external stakeholders to secure services, negotiate contracts, and maintain quality standards
• Create and maintain detailed project timelines and ensure all deliverables are completed on schedule
• Monitor compliance with organisational policies, industry regulations, and health and safety requirements
• Analyse event performance metrics and prepare comprehensive reports with actionable insights for continuous improvement
• Communicate effectively with internal teams, clients, and stakeholders to ensure alignment and satisfaction
• Identify operational challenges and implement innovative solutions to enhance event experiences

• Minimum 3 years of professional experience in events management, conference operations, or related field
• Responsible Service of Alcohol certification
• Proven experience leading and managing operations teams of varying sizes
• Strong project management skills with demonstrated ability to manage multiple events simultaneously
• Comprehensive knowledge of event planning, logistics, and coordination best practices
• https://careers.accor.com/global/en/job/conference-and-events-operations-team-leader-in-sofitel-bri