Receptionist

Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury

Following an extraordinary transformation, Sofitel Sydney Wentworth has entered a new era of luxury. As Sydney’s first international five-star hotel, we blend heritage, elegance and contemporary sophistication to create exceptional experiences for guests from around the world.

At the heart of this experience sits Club Millésime — our exclusive executive lounge offering personalised service, bespoke experiences and elevated hospitality for our most valued guests.

We are seeking a professional and guest-focused Receptionist to deliver exceptional service within our luxury Club Millésime space. As a Club Millésime Receptionist, you will warmly welcome guests, ensure every interaction reflects Sofitel’s luxury standards, and help create memorable experiences while supporting operational excellence.

• Create exceptional first and lasting impressions for every guest through warm, personalised, and professional service.
• Deliver memorable luxury experiences that embody Sofitel’s Art de Vivre and Club Millésime’s exclusive offerings.
• Anticipate and exceed guest expectations by recognising individual preferences and responding proactively to their needs.
• Build meaningful guest relationships that foster loyalty, trust, and a strong emotional connection with the brand.
• Champion operational excellence through attention to detail, efficiency, and consistent service standards.
• Collaborate seamlessly with hotel departments to ensure a flawless and personalized guest journey from arrival to departure.
• Manage guest arrivals, departures, and lounge access in accordance with hotel procedures.

• Previous experience in a luxury hotel, hospitality, guest service, or front office role preferred.
• Excellent communication and interpersonal skills with a passion for delivering exceptional guest experiences.
• Professional presentation and a warm, welcoming personality.
• Strong organisational skills and the ability to multitask in a fast-paced environment.
• Ability to handle guest requests and resolve concerns with professionalism and discretion.
• Proficiency in Microsoft Office and hotel property management systems (Opera experience preferred).
• https://careers.accor.com/global/en/job/receptionist-club-millesime-in-sofitel-sydney-wentworth-sydney-australia-jid-111441