Director of Residences

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Director of Residences

The Residences at Mandarin Oriental Downtown, Dubai are looking for a Director of Residences to join our team.

 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

 

Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel’s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline. The Residences at Mandarin Oriental Downtown, Dubai will be in a prime downtown location with direct access to the city’s most famous attractions, including Burj Park, the Dubai Opera, and the Dubai Mall. The 224 Residences will be part of a 63-storey mixed-use development and be some of the most luxurious homes in the city.

 

About the job

 

Based at the Residences at Mandarin Oriental Downtown, the Director of Residences is responsible for for the overall leadership and management of all pre-opening and post-opening Residences operations, including the continual enhancement and improvement of the residential experience. Director of Residences reports to the General Manager.

 

As a Director of Residences, you will be responsible for the following duties:

 

  • Lead the day-to-day operation of the Residences, ensuring full compliance with Mandarin Oriental brand standards, service requirements, management agreements, reporting obligations and audit criteria, while driving continuous quality improvement and minimising operational risk.
  • Develop and oversee a consistently exceptional and personalised resident experience throughout the full residency lifecycle, from move-in to move-out, proactively managing feedback, complaints and satisfaction trends and continuously enhancing resident services and programmes.
  • https://careers.mandarinoriental.com/jobs/director-of-residences-dubai-united-arab-emirates

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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