“Why work for Pullman London St Pancras?
We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”
Customer relations
Provides a warm, friendly and professional welcome to all guests.
Builds rapport with guests and creates memorable experiences.
Anticipates guests’ needs and responds promptly.
Offers menu recommendations and upsells food and beverage offerings.
Resolves guest concerns efficiently and professionally.
Maintains a visible presence on the restaurant floor and behind the bar.
Ensures guests receive consistent service regardless of service area.
Professional techniques / Production
Demonstrates excellent knowledge of all food, beverage and cocktail menus.
Prepares and serves cocktails, wines, beers, spirits, coffees and soft drinks according to company standards.
Takes and processes food and beverage orders accurately.
Delivers food and drinks efficiently and professionally.
Carries out table service and section management as required.
Maintains cleanliness and organisation of bar stations and restaurant sections.
Assists with setting up and resetting tables.
Completes opening and closing procedures for both bar and restaurant operations.
Ensures all service equipment remains in good working order.
Supports private events, group dining and special functions.
Team management and cross-departmental responsibilities
Works flexibly across bar and restaurant operations according to business needs.
Supports colleagues during busy periods irrespective of assigned section.
Communicates effectively with kitchen, reception, housekeeping and management teams.
Demonstrates a positive attitude towards multi-skilling and operational flexibility.https://careers.accor.com/global/en/job/f-and-b-team-member-bar-and-floor-in-pullman-london-st-pancras-london-united-kingdom-jid-110480
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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