Senior Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Senior Concierge

SENIOR CONCIERGE

 

Mandarin Oriental, Kuala Lumpur is looking for a Senior Concierge to join our Front Office team.

 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

 

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

 

About the job

 

Based at Mandarin Oriental, Kuala Lumpur and within the Front Office Department, the Senior Concierge is responsible for delivering personalized and exceptional Concierge services to our guests, while providing guidance and support to the Concierge team in the daily operation.

The Senior Concierge serves as a senior point of reference for colleagues and guests, ensuring that guest requests, arrangements and operational requirements are handled efficiently and in accordance with the hotel’s objectives, performance and quality standards.

 

As Senior Concierge, you will be responsible for the following duties:

  • Assist in the day-to-day operation of the Concierge Department, ensuring total quality management in all guest services provided by Concierge, Bellmen, Doormen and Airport Representatives.
  • Take an active leadership role in the daily operation and provide guidance and direction to Concierge colleagues.
  • Provide personalised, warm and efficient service to all guests in accordance with Mandarin Oriental service standards.
  • https://careers.mandarinoriental.com/jobs/senior-concierge-kuala-lumpur-selangor-malaysia

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Duty Manager

Job for: Locals

Shangri-La The Fort, Manila   Shangri-La The Fort, Manila is located within Fort Bonifacio, the former military base and city centre.  With 60 storeys, comprising 576 hotel guestrooms, 97 hotel residences and 96 exclusive Horizon Homes, the building is destined to become a Manila landmark.  The new lifestyle complex complements the company’s five existing properties in the Philippines. […]

Philippines

Reservations Coordinator

Job for: Locals

Job Description   We are currently seeking a Reservations Coordinator to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering […]

India

Receptionist

Job for: Locals

Job Description   Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers. We are currently seeking a Receptionist to join our vibrant team. At Vivid Member of Radisson Individuals, we are in search of […]

Saudi Arabia

Driver

Job for: Locals
Thailand

Concierge Agent

Job for: Locals

Mandarin Oriental Downtown, Dubai is looking for a Concierge Agent to join our Concierge team.   Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.   Mandarin […]

United Arab Emirates