Receptionist

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Receptionist

Company Description

 

Novotel & Ibis Auckland Ellerslie is a bustling property just 15 minutes from the Auckland CBD which hosts a variety of guests.  We offer exceptional food and beverage options, multiple conference spaces, and 247 contemporary guest rooms, all designed to provide an unforgettable experience.

 

Job Description

 

  • Welcome and assist guests, building strong relationships.
  • Manage check-in/out, payments, and guest details accurately.
  • Promote hotel facilities, actively upselling to maximize occupancy and revenue.
  • Safeguard guest property with proper documentation.
  • Promote Accor loyalty programs to enhance guest satisfaction and brand loyalty.
  • Work collaboratively with all departments for smooth operations.

 

Qualifications

 

  • Exceptional communication skills: written, verbal, and non-verbal.
  • Highly organized with strong attention to detail and ability to take initiative.
  • Previous experience in Reservations is an advantage.
  • Familiarity with Opera Cloud, TARS Database, or similar PMS preferred but not required.
  • Flexible availability for a rotating roster, including mornings, evenings, weekends, and public holidays.

 

Additional Information

 

Benefits:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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