Events & Restaurant Host

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Job Summary

We are seeking a professional, energetic, and customer-focused Events & Restaurant Host to join the team at Novotel. The primary focus of this role is supporting the successful delivery of meetings, conferences, private functions, and banqueting events while ensuring exceptional guest experiences. The role also includes hosting and supporting restaurant operations when required.

The Events & Restaurant Host acts as a key point of contact for guests, event organisers, and internal departments to ensure seamless event execution and high service standards in line with Novotel and Accor brand expectations.

Key Responsibilities

Events 

• Check event and conference rooms according to event specifications and hotel standards.
• Welcome event organisers, delegates, and guests, ensuring a professional and friendly first impression.
• Liaise with clients throughout events to ensure requirements are met and expectations exceeded.
• Set up and replenish refreshments, buffet stations, and break-out areas.
• Coordinate with kitchen, bar, housekeeping, maintenance, and reception teams to ensure smooth event delivery.
• Monitor event schedules and ensure timely room turnover and event transitions.
• Assist with audio-visual equipment setup and basic troubleshooting where required.
• Support the delivery of private functions, corporate meetings, conferences, and banqueting events.
• Handle guest requests, complaints, and queries promptly and professionally.
• https://careers.accor.com/global/en/job/events-and-restaurant-host-in-novotel-cambridge-north-cambridge-united-kingdom-jid-113205