Duty Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Duty Manager

Company Description

 

Bring your passion for hospitality to one of Sydney’s most distinctive boutique hotels.

Located in the heart of Darling Harbour, Hotel Woolstore 1888 blends heritage character with contemporary design. Set within a beautifully restored former wool store, the hotel features 90 individually designed guestrooms, a vibrant neighbourhood restaurant and bar, and unique event spaces welcoming guests from around the world.

As part of Accor’s Handwritten Collection, we celebrate individuality, storytelling and genuine hospitality. Our team brings the hotel’s history and personality to life by creating meaningful experiences that are memorable, personal and authentic.

This is an opportunity to join a passionate boutique hotel team where you can make a genuine impact, build strong guest relationships and be part of a unique Sydney hospitality experience.

 

Job Description

 

We are seeking a passionate and motivated Duty Manager to join our Front Office leadership team on a part-time basis.

This hands-on role is perfect for a hospitality professional who enjoys being visible on the floor, creating exceptional guest experiences and supporting smooth hotel operations. As a key leader on shift, you will oversee Front Office activities, support the team and ensure every guest receives personalised and memorable service.

Working closely with all departments, you will lead by example, confidently manage guest interactions and help create a positive and welcoming environment for both guests and team members.

In this role, you will:

  • Lead Front Office operations and act as the key leader on shift.
  • Support, coach and motivate the team to deliver exceptional guest experiences.
  • Create genuine connections with guests and ensure memorable stays.
  • Manage guest feedback and service recovery with confidence and care.
  • Support reservations accuracy and assist with maximising hotel revenue opportunities.
  • Coordinate with all hotel departments to ensure seamless daily operations.
  • Contribute to a positive, collaborative and high-performing team culture.
  • Assist with rostering, planning and operational requirements.
  • Be hands-on and flexible, supporting the wider hotel team when required.

 

Qualifications

 

We’d love to hear from you if you:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Guest Service-Driver

Job for: Locals

POSITION SUMMARY   Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle, and refuel as necessary. […]

Senegal

Guest Experience Supervisor

Job for: Locals

POSITION SUMMARY   Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency […]

Vietnam

Assistant Front Office Manager

Job for: Locals

POSITION SUMMARY   Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency […]

Thailand

Assistant Guest Relations Manager

Job for: Locals

Key Responsibilities  Communication of hotel & company philosophy and internal hotel representation. Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings. Be knowledgeable about all VIPs in-house, hotel functions and special events. Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, […]

Saudi Arabia

Duty Manager

Job for: Locals

Am Front Office laufen viele Dinge gleichzeitig zusammen: Ein Gast braucht eine schnelle Lösung, im Team entsteht eine Frage und die nächste Übergabe muss vorbereitet werden. Als Duty Manager (m/w/d) bist du in diesen Momenten präsent, setzt Prioritäten und sorgst dafür, dass die Schicht ruhig, professionell und verlässlich läuft. Du koordinierst die Abläufe am Front […]

Germany