Hostess – Benihana

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Hostess – Benihana

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

 

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

 

The Hostess is responsible for creating a warm and professional first impression for guests at Benihana. The position welcomes and assists guests, manages table seating and reservations, coordinates with the service team, and ensures a smooth guest experience throughout the restaurant journey in accordance with Anantara and Benihana service standards.

 

Key Responsibilities

  • Welcome and greet all guests warmly and professionally upon arrival.
  • Manage guest arrivals, reservations, table allocation and seating arrangements efficiently.
  • Escort guests to their tables and provide menus in a courteous manner.
  • Maintain accurate knowledge of restaurant layout, table availability, menu, promotions and special events.
  • Answer telephone calls and handle restaurant reservations and guest inquiries professionally.
  • Monitor guest flow and coordinate closely with the Restaurant Manager, Servers and other F&B team members to ensure smooth operations.
  • Identify and accommodate guest preferences, special occasions, VIP guests and special requests.
  • Maintain an accurate waiting list during busy periods and communicate estimated waiting times clearly.
  • Follow up with guests and service teams to ensure guest needs are attended to promptly.
  • Handle guest feedback and minor complaints professionally and escalate issues to the appropriate supervisor or manager when required.
  • Maintain a high standard of grooming, personal hygiene and professional appearance at all times.
  • Ensure the hostess station, entrance and
  • https://minor.wd102.myworkdayjobs.com/en-US/Careers/job/Bangkok-Thailand/Hostess—Benihana_JR115809?Business_Unit=aad9f66d5e7f1018d61630cb61990000&Business_Group=9db76b4e787d1000a5e7c0e54a700000

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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