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Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 275 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.
The Role
The Reservations Supervisor is responsible for supervising daily reservations activities, ensuring the highest standards of service excellence, accuracy, and efficiency, while supporting revenue optimization strategies. The role requires close collaboration with Revenue Management, Sales, Front Office, and Corporate Reservations to deliver a seamless guest experience in line with Mandarin Oriental’s brand promise.
Key Responsibilities
Pre-Opening Responsibilities
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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