Restaurant Supervisor

REMEMBER: Before submitting your application, you must inform your direct supervisor and/or Hotel Manager, and your Human Resources Manager of your interest in participating in the internal selection process . Your supervisor will not have the authority to approve or reject your application, but they must be duly informed.

At Meliá Hotels International we are looking for a Restaurant Supervisor for our Meliá Palma Bay & Palacio de Congresos hotel.

What will your duties be?

• Supervise and coordinate daily service at the assigned restaurant and/or point of sale.
• Organize and distribute the tasks of the team of waiters/waitresses and assistants.
• To ensure compliance with the quality and service standards of the Meliá brand.
• To ensure personalized and excellent guest service.
• Manage incidents and resolve complaints effectively.
• Monitor reservations, occupancy, and operational needs of the service.
• Collaborate with the kitchen and other departments to ensure a smooth customer experience.
• Participate in the training, motivation and development of the team.
• Monitor compliance with hygiene, food safety and occupational risk prevention standards.

What are we looking for?

• Minimum of 2 years’ experience as a Department Head or similar position in 4* hotels and event management.
• Training in Hospitality, Tourism or related areas.
• High level of Spanish and English. Other languages ​​will be considered an asset.
• Customer focus and excellence in service.
• Leadership, organizational, and teamwork skills.
• Communication skills and incident resolution.
• Knowledge of restaurant service standards and luxury protocols.

https://careers.melia.com/job/Islas-Baleares-Restaurant-Supervisor-Meli%C3%A1-Palma-Bay-&-Palacio-de-Congresos/1449054833/