Conference & Events Coordinator

At ibis Adelaide, part of the Accor Group, we deliver vibrant, accessible hospitality through genuine connection, simplicity, and thoughtful service. Every interaction is an opportunity to create comfort, ease, and a sense of belonging—reflecting the energetic and welcoming spirit of the ibis brand.

Join a team where service is authentic, fast-paced, and human—and where your contribution helps create memorable guest experiences every day.

We are seeking a highly organized and service-focused Conference & Events Coordinator to join our team.

This diverse role combines event coordination while offering group reservations sales support, ensuring a seamless experience from initial enquiry through to post-event follow-up. You will work closely with Sales, Operations, and Food & Beverage teams to deliver successful conferences, events, and group stays while maximizing revenue opportunities.

Key Responsibilities

• Coordinate conferences, meetings, and group bookings from enquiry through to execution and post-event follow-up
• Prepare event documentation including BEOs, proposals, contracts, and group quotations
• Act as the main point of contact for clients, ensuring clear communication and exceptional service delivery
• Assist with group reservations including room blocks, rooming lists, billing details, and system accuracy
• Liaise with Operations, Front Office, F&B, and Revenue teams to ensure seamless delivery and optimize inventory
• Monitor and manage group changes, allocations, and key deadlines (cut-off dates, pickup)
• Ensure accurate billing, invoicing, and financial reconciliation for events and group bookings
• Maintain up-to-date records, reports, and documentation across all systems
• Drive revenue through upselling of rooms, events, and hotel services
• Deliver a professional, warm guest experience aligned with ibis brand standards