Restaurant General Manager

Bienvenue à Couqley!

Amidst the clinking of glasses, friends’ laughter, and France’s glorious flavors, forge cherished memories at this delightful brasserie located in vibrant Downtown Dubai. Offering a premium-casual dining experience with cherished companions. With seating on the year-round al fresco terrace and interiors designed by artist Ana D’Castro, among the lively chatter of fellow connoisseurs, Couqley is the perfect venue for a romantic dinner or casual meal with friends.

This award winning Brasserie offers a  personalized, friendly service and a selection of authentic culinary creations, to create an unforgettable culinary experience for our guests.

• Oversee the daily operations of our award-winning restaurant, ensuring exceptional service standards and operational excellence at all times.
• Place both guest and Heartist experience at the centre of every decision by leading through example, fostering an engaging, supportive and empowering work environment.
• Partner closely with the Assistant Restaurant General Manager and Bar Manager to develop and implement initiatives, promotions and incentives that enhance guest satisfaction, drive team engagement and maximize revenue.
• Maintain a strong understanding of the restaurant’s reservation, booking and guest profiling systems to optimize guest experiences and commercial performance.
• Build strong collaboration between the Front of House and Back of House teams, ensuring seamless communication and efficient service delivery.
• Proactively gather guest feedback, identify opportunities for improvement and implement action plans to continuously elevate the dining experience.
• Drive service excellence by planning and delivering regular training sessions, coaching, performance feedback and daily briefings, ensuring all restaurant and bar team members consistently uphold brand standards.
• Inspire, motivate and develop the team to achieve business objectives while creating a positive and high-performing workplace culture.

https://careers.accor.com/global/en/job/restaurant-general-manager-couqley-french-brasserie-in-pullman-dubai-downtown-dubai-united-arab-emirates-jid-115416