Mgr Conference Services

Manage and coordinate all catering functions including social gatherings, galas and corporate functions booked through the catering department.  

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
•  Be charming by being approachable, having confidence and showing respect.
•  Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
of getting things done.
•  Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Description

Duties and Responsibilities

FINANCIAL RETURNS

• Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.  Confirm in writing to the client and all affected hotel departments all group requirements via catering contract terms, addendums, confirmation of pricing, group resumes, and/or banquet event order. 
• Work with catering staff to service and solicit new business.  Up-sell client events and manage function space and room block inventory as assigned.
• Assist in the preparation of the departmental budget and implementation of the hotel’s catering and conference strategy.
• May assist in developing and implement sales actions plan as assigned.  May also participate in the annual budgeting and planning process.
• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.     
• Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include all hotel departments.     
• Interact with outside contacts:
  • Guests – to ensure their total satisfaction
  • Meeting planners, wholesalers, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business 
  • https://careers.ihg.com/en/job-details/?jobref=Mgr+Conference+Services%7cUS%7c170803#180510