Duty Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Duty Manager

Company Description

 

Sofitel – Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at Sofitel Auckland Viaduct Harbour. Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre.

The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to our guests

We are looking for ambassadors for Sofitel Auckland Viaduct Harbour as Full-Time Duty Manager. The ambassador should an eye for detail, a passion for creating magnifique luxury experience for our guests and developing a wonderful team.

Your Purpose:

You are the first brushstroke on a canvas of culinary art – subtle, intentional, and essential to the masterpiece that follows.

 

Job Description

 

  • Managing day to day operations of the Front Office department and help the Front Office Manager to run a operationally smooth department
  • Delivery of excellent guest service by coordinating the link between hotel and guests and hotel operations
  • Analyse customer feedback and make recommendations to leadership team to develop actions and working methods to enhance hotel services and offers
  • Maintain guest database through updating Opera Cloud guest profile with all necessary information relevant to the guests stay. VIP level should be updated in accordance to hotel link
  • Ensure the safety and security of Hotel Guests and employees at the Hotel
  • Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality
  • Due to the nature of the hotel industry, flexibility on working weekend and public holidays are required
  • https://careers.accor.com/global/en/job/duty-manager-in-sofitel-auckland-viaduct-harbour-auckland-new-zeal-jid-115672

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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