Hostess

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Hostess

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, you’ll do that every time you come to work. As a Hostess (Arabic Speaker), you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

  • Lead the guest arrival and seating experience, creating a warm and personalized first impression.
  • Coordinate reservations, VIP arrivals, walk-ins, and table allocations to ensure smooth service flow.
  • Anticipate guest needs, recognize preferences, and deliver personalized Hilton hospitality.
  • Lead and support the front-of-house team during busy periods, maintaining service standards and efficiency.
  • Handle guest feedback and service recovery promptly, escalating complex concerns when required.
  • Coach and support team members on guest engagement, communication, and service standards.
  • Coordinate with Food & Beverage, Kitchen, and Front Office teams to deliver a seamless guest journey.
  • Monitor guest satisfaction and proactively identify opportunities to enhance the dining experience.
  • Manage special occasions, VIP arrangements, and guest requests with attention to detail.
  • Promote a guest-first culture while maintaining DoubleTree by Hilton brand and operational standards.
  • https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1009/jobs/preview/224662

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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