Food & Beverage Service Expert

Food & Beverage Service Expert

W London

At W Hotels, we do things differently. We are bold, curious and unapologetically ourselves. Our people bring energy, creativity and personality to everything they do. We celebrate individuality and encourage fresh thinking. Here, your ideas have a voice. Your ambition has room to grow. And no two days look the same. We challenge convention and push hospitality forward.

As part of the Marriott International family, W Hotels offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Position Summary

The B&F Host (Guest Service Expert) plays a key role in creating memorable and unique dining experiences for guests. This position delivers a wide range of Food & Beverage services, from welcoming and serving guests to coordinating with the kitchen and maintaining dining areas, ensuring every guest interaction feels seamless and enjoyable.

What you’ll do

• Welcome guests warmly and provide attentive, personalised service throughout their dining experience.
• Set up and maintain dining areas, tables, and service stations to brand standards.
• Communicate effectively with kitchen teams to ensure timely and accurate service delivery.
• Serve food and beverages professionally while creating engaging guest interactions.
• Process guest requests and resolve concerns promptly to enhance guest satisfaction.
• Maintain cleanliness of work areas, equipment, supplies, and guest-facing spaces.
• Follow company policies, procedures, safety requirements, and quality standards at all times.
• Support the Food & Beverage operation by performing additional duties as required to ensure exceptional guest experiences.

What you’ll bring

https://careers.marriott.com/food-beverage-service-expert-w-london/job/P1-7638799-0