Front Office Executive

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Executive

Company Description

 

•Employee benefit card offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

 

Job Description

 

We are seeking an enthusiastic and detail-oriented Front Office Executive to join our dynamic team in Bengaluru, India. In this pivotal role, you will be the face of our organization, delivering exceptional guest experiences while managing front office operations with professionalism and efficiency. As a Front Office Executive, you will work collaboratively with colleagues across all departments to ensure seamless operations, maintain guest satisfaction, and contribute to our organization’s success through your dedication to excellence and customer-focused approach.

  • Manage daily front office operations, including front desk procedures, reception, cashiering, and reservations with accuracy and efficiency
  • Provide exceptional, friendly, and professional service to all guests, demonstrating empathy and transparency in every interaction
  • Develop and maintain a comprehensive understanding of hotel operations, departmental functions, physical layouts, key personnel roles, and current events or group arrivals
  • Attend to guest requests and credit-related issues with decisiveness and problem-solving skills, escalating to management when necessary
  • Lead by example in delivering total customer satisfaction, consistently striving to exceed guest expectations
  • Actively promote and sell special hotel promotions, facilities, and services to guests, demonstrating initiative and enthusiasm
  • Collaborate with the Guest Service Manager and Assistant Manager to identify opportunities for improving guest service and departmental performance
  • https://careers.accor.com/global/en/job/front-office-executive-in-mercure-lucknow-gomti-nagar-lucknow-india-jid-116588

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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