Director of Revenue and Reservations

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Director of Revenue and Reservations

Situated in the heart of the Back Bay overlooking Boylston Street, Mandarin Oriental, Boston will introduce a stunning new façade to one of the most desirable addresses in Boston. Our luxurious 136 guest rooms and 12 suites will set the standard for spa & wellness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our Reservations will introduce Boston to world-acclaimed and unique Mandarin Oriental therapies.

 

About the job

Based at the Mandarin Oriental, Boston within the Reservations Department, the Director of Revenue and Reservations is responsible for the strategic leadership, financial performance, and operational execution of all Revenue and Reservations functions. This role serves as a key commercial and operational partner, ensuring exceptional guest experiences while driving revenue growth, market awareness, and brand differentiation.

 

The Director of Revenue and Reservations reports to the Director of Commercial Strategy. The Reservations Coordinator and Reservations Agents report to the Director of Revenue and Reservations.

 

Key Responsibilities

Revenue Strategy & Optimization

  • Develop and execute revenue management strategies to maximize room revenue, ADR, RevPAR, profitability, and market share.
  • Analyze historical trends, booking pace, demand drivers, and market conditions to optimize pricing and inventory decisions.
  • Monitor competitor pricing, market positioning, seasonality, and customer demand patterns to identify revenue opportunities.
  • Manage room inventory, restrictions, overbooking strategies, and availability controls across all distribution channels.
  • Lead short-term and long-term forecasting processes, budgeting, and business planning initiatives.
  • Evaluate business segment performance and optimize market mix to achieve commercial goals.
  • Recommend strategic initiatives to improve overall hotel profitability and commercial performance.
  • https://careers.mandarinoriental.com/jobs/director-of-revenue-and-reservations-boston-massachusetts-united-states

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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